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- At least 10 completed sales with a combined total of £150 or more within the last 5 years
- We’ll only count sales that didn’t have a refund, return, chargeback, cancellation, or case
- We’ll look at all sales 5 years from the current date. For example, if it’s 6 August 2025, we’ll look at sales since 6 August 2020
- We'll add up the subtotal for each sale (item price + postage costs) to work out the combined total
- For orders using Simple Delivery, we'll only include the item price
- We won't include any additional fees or taxes that the buyer was required to pay at checkout
- For orders using Simple Delivery, we'll only include the item price
- We’ll only count sales that didn’t have a refund, return, chargeback, cancellation, or case
- No more than 2 open requests, cases, or transaction defects in the last 12 months
- An open request or case is when a buyer reports an issue with their order that hasn't been resolved yet
- We count a transaction defect when either of these things happen:
- The seller cancelled the order unexpectedly (e.g. because it was out of stock, or because they sold it to someone else)
- eBay reviewed a case and found the seller responsible
- The seller cancelled the order unexpectedly (e.g. because it was out of stock, or because they sold it to someone else)
- An open request or case is when a buyer reports an issue with their order that hasn't been resolved yet
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